Privacy Policy
At Premier Chartered, We put you first committed to protecting and respecting you privacy.
YOUR PRIVACY FIRST
At Premier Chartered and/or its Subsidiaries, we put you first and are thus committed to protecting and respecting your privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and other natural persons where applicable).
1. Premier Chartered AND YOU
2. YOUR PERSONAL INFORMATION
We may also use information about you collected by third parties and other service partners to better serve your needs. Third party sources are not controlled by Premier Chartered or Subsidiaries and as such are not liable for how they use it.
3. CONSENT
1. You complete any form, brochure or material issued by Premier Chartered and/or Subsidiaries at any of our service points (mobile, online, in-branch etc.) requesting for such personal information.
2. You register, check or tick the acceptance box on any of our electronic platforms (Online or Mobile) relating to terms and conditions of any service or product offered by Premier Chartered and/or Subsidiaries.
3. You send a request, complaint or other communication to Premier Chartered and/or Subsidiaries.
4. You use any service or product offered by Premier Chartered and/or Subsidiaries.
4. USE OF YOUR INFORMATION
1. To offer and provide our Products and Services tailored to meet your unique needs
2. To fulfil the terms of any service contract(s) you might have with us
3. To improve your service experience with us
4. To conduct our business
5. To manage our relationship with you
6. To provide information to Credit Agencies
7. To update your records
8. To develop statistics as may be required
9. To comply with our Internal Policies
10. To communicate with you when necessary Premier Chartered Subsidiaries will limit the collection and use of your personal information for the stated purposes.
5. COOKIES
6. INFORMATION SHARING AND DISCLOSURE
We have your consent to share or disclose such personal information.
Premier Chartered and/or Subsidiaries may use and share your personal information with its affiliates and members of It's Holdings Plc for providing services and service-related activities such as collecting subscription fees for such services, notifying or contacting you regarding any problem with, or the expiration of such services. In this regard, the Affiliates and members of It's Holdings Plc shall process the information as provided in this Privacy Policy.
Premier Chartered and/or Subsidiaries may also disclose or share your personal information where it is necessary to enforce the terms and conditions of any of our Products and Services or any of our rights as well as to protect our operations and customers.
7. INFORMATION PROTECTION AND RETENTION
Where access and use of our electronic platforms requires authentication of the user, you shall be responsible for the use and safety of your authentication credential(s) including but not limited to User Name, Personal Identification Number (PIN), Password, One Time Passwords (OTP) and Tokens.
We will retain your personal information for such length of time as may be required by law, regulation, the internal policies of Premier Chartered and/or Subsidiaries.
8. YOUR RIGHTS UNDER THIS POLICY
You may at any time request for access to your personal information held by Premier Chartered and/or Subsidiaries or request that your personal information be made available to a third party. Your request may specify the format in which the information should be made available subject to Premier Chartered and/or Subsidiaries having the capacity to provide the personal information in the requested format.
You may request to update your personal information with Premier Chartered and/or Subsidiaries at any time.
You may elect to withdraw your consent at any time. Save where there is a legal or operational reason to continue with the processing of your personal data, Premier Chartered and/or Subsidiaries shall discontinue the processing of your personal data upon receipt of your notice withdrawing consent. Such withdrawal however may impact Premier Chartered and/or Subsidiaries ability to provide some products or services to you if your consent is mandatory for the execution for providing such services.
Your right to withdraw consent extends to objecting or restricting the processing of your personal data by Premier Chartered and/or Subsidiaries.
You may request that your personal information be deleted. We may continue to retain such personal information as may be required for compliance with legal, regulatory or policy requirements.
8. REMEDIES
UPDATES TO THIS PRIVACY POLICY